lintas88 Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") describes how lintas88 ("we", "us", "our", "the Platform") collects, uses, discloses, stores, and protects personal information obtained from users ("you", "User", "Player") of the lintas88 website located at https://lintas88.app and all associated services, features, and content (collectively, the "Service"). This Policy applies to all users of the Platform, including visitors, registered players, and any third parties who interact with our Service.

By accessing or using the lintas88 Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any provision of this Policy, you must immediately cease all use of the Platform and refrain from creating an account. Your continued use of lintas88 following any modification to this Policy constitutes your acceptance of such modifications.

lintas88 is committed to protecting your privacy and ensuring the security of your personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and other applicable data protection laws and regulations. We implement industry-standard security measures and best practices to safeguard your data against unauthorized access, disclosure, alteration, or destruction.

This Privacy Policy should be read in conjunction with our Terms and Conditions and any other policies referenced on the Platform. In the event of any conflict between this Policy and other policies, the provisions of this Privacy Policy shall prevail with respect to data protection and privacy matters.

2. Information We Collect

2.1 Personal Information You Provide

When you register for a lintas88 account, we collect personal information that you voluntarily provide to us, including but not limited to:

• Identity Information: Full name, date of birth, gender, nationality, and government-issued identification numbers (e.g., Philippine passport number, driver's license number, or other valid ID).
• Contact Information: Email address, mobile phone number, residential address, city, province, and postal code.
• Financial Information: Bank account details, payment method information (GCash, PayMaya, bank transfer details), transaction history, deposit and withdrawal records, and billing information.
• Account Credentials: Username, password, security questions and answers, and any other authentication information you create or provide.
• Verification Documents: Copies of government-issued identification, proof of address (utility bills, bank statements), selfies or photographs for identity verification, and any other documents required for Know Your Customer (KYC) compliance.
• Communication Data: Any information you provide when contacting customer support, including chat transcripts, email correspondence, phone call recordings, and feedback or survey responses.

2.2 Information Automatically Collected

When you access and use the lintas88 Platform, we automatically collect certain technical and usage information through cookies, web beacons, and similar tracking technologies:

• Device Information: Device type, operating system, browser type and version, screen resolution, device identifiers (IMEI, MAC address), and mobile network information.
• Usage Data: Pages visited, time spent on pages, click patterns, navigation paths, games played, bet amounts, win/loss records, session duration, and interaction with Platform features.
• Location Data: IP address, geolocation data (country, region, city), and time zone information to verify that you are accessing the Platform from within the Philippines as required by our licensing terms.
• Technical Data: Log files, error reports, performance data, and other diagnostic information related to your use of the Platform.

2.3 Information from Third Parties

We may receive information about you from third-party sources, including payment processors (GCash, PayMaya, banks), identity verification services, fraud prevention agencies, and marketing partners. This information may include verification of your identity, payment method validation, credit checks, and fraud risk assessments. We use this information to comply with legal obligations, prevent fraud, and enhance the security of our Platform.

3. How We Use Your Information

lintas88 collects and processes your personal information for the following legitimate purposes:

3.1 Account Management and Service Provision

• Create, maintain, and manage your user account on the Platform.
• Process your registration and verify your identity through KYC procedures.
• Authenticate your login credentials and secure your account access.
• Provide customer support and respond to your inquiries, complaints, or requests.
• Enable you to participate in games, place bets, and access Platform features.
• Maintain records of your gaming activity, transaction history, and account status.

3.2 Payment Processing and Financial Transactions

• Process deposits, withdrawals, and other financial transactions on your account.
• Verify payment methods and prevent fraudulent transactions.
• Calculate winnings, bonuses, and promotional credits.
• Issue refunds and resolve payment disputes.
• Comply with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations.

3.3 Legal Compliance and Regulatory Obligations

• Verify that you meet the minimum age requirement of 21 years to use the Platform.
• Confirm that you are accessing the Platform from within the Philippines.
• Comply with licensing requirements under the PAGCOR regulatory framework.
• Maintain records as required by Philippine law and gaming regulations.
• Respond to legal requests, court orders, and government inquiries.
• Cooperate with law enforcement investigations and regulatory audits.

3.4 Security, Fraud Prevention, and Risk Management

• Detect, prevent, and investigate fraudulent activity, money laundering, and other illegal conduct.
• Monitor for suspicious betting patterns, collusion, and bonus abuse.
• Protect the integrity of games and ensure fair play for all users.
• Enforce our Terms and Conditions and other Platform policies.
• Secure the Platform against cyber attacks, unauthorized access, and data breaches.

3.5 Marketing, Promotions, and Communications

• Send you promotional offers, bonuses, and special deals tailored to your interests.
• Notify you about new games, features, and Platform updates.
• Conduct surveys, request feedback, and improve user experience.
• Send transactional emails related to your account activity, deposits, and withdrawals.
• Provide customer support communications via email, SMS, or live chat.

You may opt out of marketing communications at any time by adjusting your account settings or clicking the unsubscribe link in promotional emails. Please note that you cannot opt out of transactional or service-related communications necessary for account management.

3.6 Analytics and Platform Improvement

• Analyze user behavior, preferences, and engagement patterns to improve the Platform.
• Conduct A/B testing and performance optimization.
• Develop new features, games, and services based on user feedback and data insights.
• Generate aggregated, anonymized statistics and reports for internal business purposes.

4. Data Sharing and Disclosure

lintas88 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with the following categories of recipients under specific circumstances:

4.1 Service Providers and Business Partners

We engage trusted third-party service providers to perform functions on our behalf, including payment processing (GCash, PayMaya, banks), identity verification services, fraud detection agencies, cloud hosting providers, customer support platforms, and marketing service providers. These service providers have access to your personal information only to the extent necessary to perform their functions and are contractually obligated to maintain the confidentiality and security of your data.

4.2 Legal and Regulatory Authorities

We may disclose your personal information to government agencies, law enforcement, regulatory bodies (including PAGCOR), and courts when required by law, legal process, or government request. This includes compliance with subpoenas, court orders, anti-money laundering investigations, tax reporting obligations, and other legal requirements under Philippine law.

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy involving lintas88, your personal information may be transferred to the acquiring entity or successor organization. We will notify you via email or prominent notice on the Platform before your information is transferred and becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so. You may withdraw your consent at any time by contacting customer support, though this may affect your ability to use certain Platform features.

4.5 Aggregated and Anonymized Data

We may share aggregated, anonymized, or de-identified data that does not personally identify you with third parties for research, analytics, marketing, or other business purposes. This data cannot be used to identify you individually.

5. Data Retention

lintas88 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal and regulatory obligations, resolve disputes, enforce our agreements, and maintain business records. The specific retention periods vary depending on the type of information and the purpose for which it was collected, as outlined in the table above.

When your account is closed or becomes inactive, we will continue to retain certain information as required by Philippine law, including transaction records (7 years), KYC documents (5 years), and other records necessary for regulatory compliance, tax reporting, and legal defense. After the applicable retention period expires, we will securely delete or anonymize your personal information in accordance with our data retention and disposal procedures.

You may request deletion of your personal information at any time by contacting customer support. However, we may be unable to delete certain information if retention is required by law, necessary for legal claims, or needed to protect the rights and safety of lintas88 or other users.

6. Your Privacy Rights

Under the Data Privacy Act of 2012 and other applicable Philippine laws, you have the following rights regarding your personal information:

• Right to Access: You have the right to request access to the personal information we hold about you and obtain a copy of such information.
• Right to Rectification: You may request correction of inaccurate or incomplete personal information in your account.
• Right to Erasure: You may request deletion of your personal information, subject to legal and regulatory retention requirements.
• Right to Object: You may object to the processing of your personal information for direct marketing purposes or other legitimate interests.
• Right to Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.
• Right to Lodge a Complaint: You have the right to file a complaint with the National Privacy Commission of the Philippines if you believe your privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at [email protected] with your request. We will respond to your request within thirty (30) days in accordance with Philippine data protection law. Please note that we may require verification of your identity before processing your request to ensure the security of your personal information.

7. Cookies and Tracking Technologies

lintas88 uses cookies, web beacons, pixel tags, and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver personalized content. Cookies are small text files stored on your device that allow us to recognize your browser and remember your preferences.

We use the following types of cookies:

• Essential Cookies: Required for the Platform to function properly, including authentication, security, and session management.
• Performance Cookies: Collect information about how you use the Platform to help us improve performance and user experience.
• Functional Cookies: Remember your preferences and settings to provide enhanced features.
• Marketing Cookies: Track your activity across websites to deliver targeted advertising and measure campaign effectiveness.

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of the Platform and your ability to access certain features. Most browsers accept cookies automatically, but you can modify your browser settings to decline cookies if you prefer.

8. Data Security Measures

lintas88 implements comprehensive technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmission between your device and our servers.
• Secure data storage with encryption at rest for sensitive information.
• Multi-factor authentication and strong password requirements for account access.
• Regular security audits, vulnerability assessments, and penetration testing.
• Firewalls, intrusion detection systems, and DDoS protection.
• Access controls and role-based permissions limiting employee access to personal data.
• Employee training on data protection and security best practices.
• Incident response procedures and breach notification protocols.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you acknowledge that you provide your information at your own risk. If you become aware of any security breach or unauthorized access to your account, you must notify us immediately at [email protected].

9. International Data Transfers

Your personal information is primarily stored and processed on servers located in the Philippines. However, some of our service providers and business partners may be located outside the Philippines, which may result in your information being transferred to, stored in, or processed in other countries. When we transfer your personal information internationally, we ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

By using the lintas88 Platform, you consent to the transfer of your personal information to countries outside the Philippines where our service providers operate, provided that such transfers comply with Philippine data protection law and include adequate contractual protections.

10. Children's Privacy

The lintas88 Platform is intended exclusively for users who are at least twenty-one (21) years of age. We do not knowingly collect, use, or disclose personal information from individuals under the age of 21. If we become aware that we have inadvertently collected personal information from a minor, we will take immediate steps to delete such information from our systems and terminate the associated account.

If you are a parent or guardian and believe that your child has provided personal information to lintas88, please contact us immediately at [email protected] so that we can take appropriate action.

11. Changes to This Privacy Policy

lintas88 reserves the right to update, modify, or replace this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. We will notify you of material changes by posting the updated Policy on the Platform with a revised "Last Updated" date and, where appropriate, by sending an email notification to your registered email address.

Your continued use of the Platform following the posting of changes constitutes your acceptance of such changes. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact our Data Protection Officer:

lintas88 Data Protection Officer
Email: [email protected]
Available: 24/7 via live chat or email

For complaints or concerns regarding data privacy, you may also contact the National Privacy Commission of the Philippines:

National Privacy Commission
5th Floor, Philippine International Convention Center (PICC), Vicente Sotto Street, Pasay City, Metro Manila, Philippines
Email: [email protected]
Website: www.privacy.gov.ph